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Arizona Hair Extensions by Ashlye
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Arizona Hair Extensions by Ashlye — Salon Policies

To maintain a professional and safe experience for every guest, please review and respect the following policies before booking. These are in place to protect your time, my time, and the integrity of my business and home-based studio.

  • Deposit & Booking Policy

    • A $100 non-refundable deposit is required to secure all appointments.
      This amount goes toward your install fee and must be paid via Cash App or Zelle.
    • If you are purchasing hair prior to your appointment, that purchase will serve as your deposit.
    • One reschedule is allowed per deposit. Any additional reschedules will require a new non-refundable deposit.

  • No Guest Policy

    • No guests are allowed, including friends, family, or children. While I love children (and have my own), I kindly ask that you please make proper arrangements prior to your appointment for childcare, to maintain a calm, focused, and timely service experience. This applies even if they are potential clients.
    • Appointments are for scheduled clients only. If you arrive with a guest, your appointment will be canceled immediately, entry will not be permitted, and your deposit will be forfeited. No future bookings will be accepted.
    •  This policy is in place to protect the privacy and safety of my family, home, and business.

  • Service Pricing

    • Pricing is non-negotiable and discounts are not available.
    • Prices are subject to change, appropriate notice will be given.

  • Punctuality

    • Appointments are scheduled at a specific time. Please arrive on time, not early.
    • If you arrive early, please wait in your vehicle until your scheduled time.
    • Clients arriving late will be charged $1 per minute after 5 minutes of no communication.
    • After 30 minutes, your appointment will be canceled and your deposit forfeited.

  • Adjustment Policy

    •  If you need an adjustment after your service, please reach out within 2 days of your appointment.
    •  All sales are final and NON-REFUNDABLE, because my product is already used. Adjustments requested after 2 days will incur a standard install fee.

  • Consultation Policy

    • Virtual or in-person consultations are available by appointment only.
    • A $25 consultation fee applies and must be paid in advance to confirm your appointment.

  • Service Changes

    •  Services cannot be changed last-minute. You will receive the service booked at the time of scheduling.
    • To change or cancel a service, please notify me at least 72 hours in advance.
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